Coaching skills for managers

Wednesday, July 8, 2009 at 2:00 p.m. Central 3:00 p.m. Eastern; 1:00 p.m. Mountain; Noon Pacific A 75-minute webinar hosted by manageBetter.biz, featuring Carol Hacker

Program at a glance:

• Learn proven methods that recognize your staff’s effort and reward success
• Find out how to provide the appropriate amount of direction—without being too hands-off or overbearing
• Discover the rules a manager must follow to help the team function independently
• Learn how to have one-on-one conversations that focus on performance, inspire employees, and deliver results
• Master techniques that hold team members accountable for their own behavior while still offering support from management
• Know when to ask for guidance yourself and where to seek it
• Discover how to get the right people on your team in the first place
• Become an effective communicator who feels comfortable giving feedback—both good and bad

“Once used to bolster troubled staff, coaching is now part of the standard leadership development training for elite executives and talented up-and-comers at IBM, Motorola, JPMorgan Chase, and Hewlett-Packard. These companies are discreetly giving their best prospects what star athletes have long had: a trusted adviser to help reach their goals.”—from the Associated Press

What is the difference between a mediocre manager and a good coach?

You work for the manager. You work with the coach. Coaches never beg or threaten employees to increase productivity. They improve performance by giving their teams the desire, ability, and responsibility to achieve success. While some bad managers are seen only as disciplinarians, coaches are looked to as trusted allies. Mediocre managers are forgotten, but great coaches are remembered throughout their employees’ careers.

What are the advantages of becoming a better coach?

Effective coaches create the ultimate win-win scenario: They give their staff enhanced confidence and improved competency, and they benefit from the better attitudes and increased performance of their team. Coaches transform the workplace into an inspirational environment where employees want to succeed. In short, coaches get the job done better.

How do I improve my coaching skills?

Fortunately, coaching skills are learned skills. Just like learning how to give an effective speech or conduct an employee evaluation, transitioning from an average manager to an excellent coach takes training. That’s why HR expert Carol Hacker and manageBetter.biz have come together to present an essential webinar to help you become a better coach. In just 75 minutes, you’ll learn the theory, best practices, and practical steps to become an outstanding coach.

Join us and you’ll walk away with new or improved skills in ...

• Guiding employees based on their needs for direction (and not your need for giving it)
• Inspiring employees to stretch their performance and skills
• Giving feedback that gets positive results
• Recognizing and rewarding employee performance
• Getting your employees to be accountable for their actions and decisions
• Asking for guidance yourself

Becoming an effective coach doesn’t happen overnight –but it starts by learning the proven methods and techniques presented in this Webinar!

Online registration:

Online registration for the live webinar is now closed. To register by phone, please call 312.960.4140 or 800.493.4867.

Note: Because the multimedia CD is a recording of the live event, the CD is delivered approximately 3-5 weeks after the event date.

CD only

$219

100% Money-Back Guarantee: If you do not feel the webinar you attended was absolutely beneficial for you and your team, we'll refund your money in full—no questions asked!

Fees: Payment must be received upon registration (VISA, AMEX, MasterCard, and Discover accepted). Your fee includes access via a toll-free call (one dial-in per site per registration), as well as Web-based handouts and live Q&A. If you are calling from outside North America, you may incur long-distance charges or be subject to additional fees.

If someone from your company wants to dial in from a second location, please submit a separate registration and payment for them.

Instructions and Handouts: View our FAQ for more information on when you will receive your instructions and handouts.

Cancellation Policy: Cancellations will be accepted through 5:00 p.m. Central Time on the Friday preceding the event. Registrants who cancel within that time will receive a full refund. Cancellations received after that time will not be refunded.