Effective Workplace Communication

Wednesday, August 27th at 2:00 p.m. Central Time 3:00 p.m. Eastern; 1:00 p.m. Mountain; Noon Pacific

A 75-minute Webinar hosted by Ragan Management Resources, featuring Craig Harrison

Program at a glance:

Learn how to communicate a report effectively with precision and confidence Perfect your communication skills with superiors, subordinates, customer, and clients Answer difficult questions from difficult questioners Learn the ABC's of written communication Gain co-worker support through speaking the language of benefits And so much more!

Calling e-mail, Blackberry and cell phone users galore:

Never have bad connections again!

It's in every job ad: "Great communication skills required." But how do you know if you fit the bill? The days of criss-crossed messages, ambiguous e-mails, and frequent misunderstandings are over. Renowned speaker Craig Harrison has teamed up with Ragan Management to give you the tools to master the art of communication.

Accuracy, brevity and clarity are Harrison's fundamental ABC's to flawless communication.

These skills will allow you to be a more efficient manager when speaking with your co-workers, clients, and colleagues, resulting in increased productivity and streamlined communication.

Attend this Webinar and you will:

• Lead valuable and efficient team meetings
  
• Know the most effective ways to motivate your team
  
• Understand the art of speaking and listening
  
• Turn rejection into re-direction
  
• Master the apology and recovery
  

"Good communication is as stimulating as black coffee, and just as hard to sleep after."
—Anne Morrow Lindbergh

There are a multitude of ways to communicate and therefore numerous ways for messages to get crossed. If you find your communication skills need to be improved put down the long-winded report in your hand and listen in: It's time to go back to the ABC's.

Return to work with the knowledge to:

• Leave effective phone messages for better results
  
• Communicate with all levels of personnel
  
• Say no without guilt or shame
  
• Give instructions that can't be misunderstood

Online registration:

Space is limited. Register now to reserve your spot!

Online registration for the live Webinar is now closed. To register by phone, please call 312.960.4207 or 800.878.5331.

CD only

$219

100% Money-Back Guarantee: If you do not feel the Webinar you attended was absolutely beneficial for you and your team, we’ll refund your money in full—no questions asked!

Fees: Payment must be received upon registration (VISA, AMEX, MasterCard, and Discover accepted). Your fee includes access via a toll-free call (one dial-in per site per registration), as well as Web-based handouts and live Q&A. If you are calling from outside North America, you may incur long-distance charges or be subject to additional fees.

If someone from your company wants to dial in from a second location, please submit a separate registration and payment for them.

Instructions and Handouts: View our FAQ for more information on when you will receive your instructions and handouts.

Cancellation Policy: Cancellations will be accepted through 5:00 p.m. Central Time on the Friday preceding the event. Registrants who cancel within that time will receive a full refund. Cancellations received after that time will not be refunded.